This course highlights the valuable role of Registered Pharmacy Technicians (RPhTs) and outlines how RPhTs can fully practice within their scope and enhance patient care. Using case studies, knowledge checks and practical applications, RPhTs will expand their knowledge of how to enhance operations and efficiency within a pharmacy. This program also teaches the skills to identify patients who would benefit from professional services such as MedsChecks, vaccination eligibility assessments, management of minor ailments, travel consultations and smoking cessation support. Also, discover how to optimize pharmacy workflows by actively gathering patient information, educating patients on medication management and health promotion and assisting with the implementation of various pharmacy programs. This course is ideal for RPhTs seeking to grow in their careers or pharmacy owners who want to better leverage the skills and knowledge of RPhTs.