RxTalks is CCCEP Accredited
Friday, July 21, 2023
Friday, September 8, 2023
Welcome Message
Friday, July 21, 2023
8:30 a.m. - 9:00 a.m.
Start the first day of RxTalks with a warm welcome message from OPA CEO, Justin Bates and Board Chair. With RxTalks focus on “people”, they will kick off these exciting events which include discussions about what will shape the future of the profession, inspiring panel discussions, skill-building presentation, and more.
Applying Lessons from the Pandemic For A More Resilient Future
Friday, July 21, 2023
9:00 a.m. - 10:00 a.m.
This insightful presentation will delve into the lessons learned during the early months of the COVID-19 pandemic. As the memories of this difficult time fade, it’s crucial to remember the critical role played by pharmacists in responding to this unprecedented global crisis. This session will take a closer look at research examining how pharmacists adapted and displayed resilience, both professionally and personally. Discover the key findings of this research and learn about the importance of “system resilience” in providing continuity of care during times of uncertainty. Don’t miss this opportunity to reflect on this important experience and gain valuable insights on how to be better prepared for the future.
Zubin Austin
Sponsored By
The New Elephant in the Room: Navigating Patient Mistreatment of Pharmacy Teams
Friday, July 21, 2023
10:30 a.m. - 11:30 a.m.
Jamie Kellar
Sponsored By
Empowering Pharmacists: Optimizing Minor Ailment Services for Enhanced Patient Outcomes
Friday, July 21, 2023
1:00 p.m. - 1:30 p.m.
Negotiation is a critical aspect of the pharmacy profession. As the pharmacy work environment evolves pharmacy professionals need to be adaptable and be able to communicate effectively and assertively daily. This is part one of two sessions, and during this interactive presentation, attendees will learn the importance of developing general negotiation skills, factors to consider when entering a negotiation, and how to apply negotiation strategies to ensure the best possible outcome for all parties involved.
Kelly Grindrod
Sponsored By
Enhancing Negotiation Skills for Pharmacy Professionals Part 1
Friday, July 21, 2023
1:30 p.m. - 2:30 p.m.
Negotiation is a critical aspect of the pharmacy profession. As the pharmacy work environment evolves pharmacy professionals need to be adaptable and be able to communicate effectively and assertively daily. This is part one of two sessions, and during this interactive presentation, attendees will learn the importance of developing general negotiation skills, factors to consider when entering a negotiation, and how to apply negotiation strategies to ensure the best possible outcome for all parties involved.
Kelly Grindrod
Panel Debate: Compensation Models for Pharmacists in a New Era of Expanded Pharmacy Services
Friday, July 21, 2023
2:45 p.m. - 3:45 p.m.
Join us for this exciting and thought-provoking panel session on pharmacy compensation.
In recent years, the role of community pharmacists has evolved significantly, pharmacists are now expected to provide a range of clinical services that go above and beyond traditional dispensing. But with this change comes a new challenge: how should pharmacists be compensated in a world where dispensing fees and clinical service revenue are blended together?
During this panel, we will explore two contrasting views on this issue. You will hear from experts who have different opinions on how pharmacists should be compensated for their work. This session will include a lively discussion where audience participation will be encouraged. You will have the opportunity to ask questions and share your own thoughts on this important topic. You will leave with a deeper understanding of the issues surrounding pharmacy compensation and with new ideas for how to approach this challenge in your own practice.
Jen Belcher
Kristen Watt
Randy Luckham
The Resilient Life: Reducing Stress and Burnout in Today’s Wild World
Friday, July 21, 2023
3:45 p.m. - 5:00 p.m.
We need new ways of working and living to cope with the stresses of work and everyday life. Join Dr. Susan Biali Haas as she presents evidence-based strategies from her latest book, “The Resilient Life”. Learn how to manage stress, prevent burnout, and enhance your mental and physical health. Empower yourself and your team with the tools to fortify your minds, bodies, lives, and workplaces in today’s unprecedented times. Transform the way you approach to stresses and emerge stronger, more resilient, and discover how to overcome challenges.
Dr. Susan Biali Haas MD
Unlock Your Potential: Exploring Career Growth and Personal Journeys in Pharmacy
Friday, September 8, 2023
9:00 a.m. - 10:00 a.m.
Join this inspiring panel discussion with top pharmacy and health care leaders as they share their personal journeys, the support that helped them along the way, and actionable advice for those seeking to grow their careers in the field. Discover the diverse career paths available in pharmacy and how to reach your full potential. Be prepared to be motivated and leave with practical tips for reaching new heights in your pharmacy career!
Jen Belcher
Dom Boudreau
Bhavika Lad
Jeff Yurek
Sponsored By
Enhancing Negotiation Skills for Pharmacy Professionals Part 2
Friday, September 8, 2023
10:30 a.m. - 11:30 p.m.
In part 2 of this session, participants will apply the principles of negotiation using real-world scenarios. Also, learn how to identify and overcome common negotiation obstacles. By the end of the two sessions, attendees will have gained a comprehensive understanding of negotiation skills, concepts, and techniques that they can apply in their work environment.
Kelly Grindrod
Sustainable Pharmacy Practices for a Healthier Future
Friday, September 8, 2023
1:00 a.m. - 1:15 p.m.
This session presents the Ontario Medications Return Program and Sharps Collection Program and explores the critical role pharmacists play in managing household hazardous waste and protecting the environment and public health. Additionally, the session highlights the significance of sustainable practices and patient education in pharmacy settings, providing valuable insights and practical tips for pharmacy professionals seeking to integrate sustainable strategies in their practice.
Terri Drover
Sponsored By
Learning from Mistakes: The Importance of Open Communication in Pharmacy Practice
Friday, September 8, 2023
1:15 a.m. - 2:00 p.m.
This valuable session led by Kristen Watt, will shed light on the importance of embracing vulnerability and creating a culture of open communication within the pharmacy profession. Kristen will explore the challenges faced by pharmacy professionals when it comes to acknowledging and discussing errors, and she will highlight the detrimental effects of shame, blame, and fear of employment repercussions. Additionally, the importance of having adequate insurance will be discussed.
By sharing experiences and insights, Kristen will discuss the role of leaders in fostering an environment where errors are openly addressed and treated as valuable learning opportunities. Drawing from her expertise, she will emphasize the significance of transparency, empathy, and support in cultivating a culture that promotes growth and continuous improvement. This session will provide meaningful discussions that aim to empower pharmacy professionals while transforming the way errors are approached in practice.
Kristen Watt
Sponsored By
Empowering Inclusion: An Inspiring Panel Discussion
Friday, September 8, 2023
2:45 p.m. - 3:45 p.m.
Hear from a group of pharmacists and professionals as they share their personal and work experiences navigating barriers and obstacles. This interactive and powerful session will shed light on the adversities faced by these individuals and how you can play a role in breaking down systemic barriers. Be inspired by the panelists’ stories of resilience and determination as they share their journey toward achieving their dreams. Also, learn about the impact of promoting equity, diversity and inclusion, and be a part of the solution to create more equitable and inclusive spaces.
Lilliette Davidson
Anna Patrizio
Andrew Schonbe
Dr. Jaris Swidrovich
Resilience in the Face of Adversity
Friday, September 8, 2023
3:45 p.m. - 5:00 p.m.
This powerful session on perseverance and positive thinking will leave you feeling inspired and empowered. With her engaging speaking style and motivational techniques, Tracy is sure to captivate and empower every member of the audience. She brings her award-winning perspective and life experiences from her travels around the world to every talk, making them both relatable and impactful. You won’t want to miss this unforgettable session!
Unstoppable Tracy Schmitt
Sponsored By
Closing Social and Networking Event
Friday, September 8, 2023
6:00 p.m. - 9:30 p.m.
Join us for an unforgettable social and networking event that will conclude the RxTalks events. Get ready to unwind, socialize and enjoy the relaxed atmosphere while indulging in delicious food and drinks. Mingle with fellow conference attendees, as well as speakers, staff and exhibitors. The closing event will end the conference on a high note, so come join in the celebration of all that you’ve learned and accomplished. We will be recognizing OPA 2023 award winners and presenting them with their awards during the September closing event.
Social Event Sponsored By
