Medical devices training for pharmacy technicians

Learn how you can effectively educate your patients on the use of various medical devices.


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Patients seek various types of consultations when they come to the pharmacy. Quite often, patients who need to self-monitor will ask pharmacy technicians to teach them how to use certain medical devices.

Pharmacy technicians can teach patients how to operate a medical device without providing an interpretation of the results. Common devices that pharmacy technicians can educate patients on include:

  • Various glucometers
  • Insulin pens
  • Blood pressure monitoring devices
  • Inhalers
  • Valved holding chambers and spacers
  • Auto-injectors

This course will provide you with the skills and training you need to effectively educate your patients on the use of medical devices. It will also provide you with useful information that will help you identify, differentiate and decide on the device that is best suited for your patient.

Learning objectives:

  • Understand the techniques used to train patients on six medical devices
  • Differentiate and decide which type of device is better suited for your patient
  • Implement and train your patient on each device

Course outline:

  • An online module
  • A multiple-choice exam
  • A program evaluation

Course at a glance:

  • Available until 31/12/2021
  • 1 hour to complete
  • Online
  • Completion requirement: Complete the course’s online module and score a 70 per cent or higher on the multiple-choice exam (two attempts).

Who should take this course:

Pharmacy technicians who want to learn or review how to use various medical devices.

Development Team:

  • Ruth-Ann Plaxton, RPhT
  • James Morrison, RPh