Managing Your Pharmacy: Module 6 – Services
This 3-part module builds on information covered in other modules and covers how to develop, plan and delivery patient care services in your pharmacy.
$200.00
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Description
Description:
This course is Module 6 of the Managing Your Pharmacy: The Business Essentials program.
Learning objectives:
- Develop a needs assessment for a new patient care service
- Recognize the important factors in developing a successful patient care service
- Describe a business model in the context of a new patient care service
- Explain the key considerations in developing a patient care service
- Integrate the concepts to develop a viable patient care service
- Identify key stakeholders and participants associated with delivering patient care services
- Examine the financial viability, payment options and willingness of payers to pay for the service
- Identify appropriate populations aligned with services
- Apply findings and develop a plan to implement a patient care service that considers patient needs, financial viability and sustainability
- Identify real and perceived barriers to implementing patient care services
- Develop tactics to overcome barriers and set milestones for a developing patient care service
- Describe the importance of engaging stakeholders when implementing and evaluating patient care services
- Develop an implementation plan and evaluation plan for patient care services
- Identify appropriate documentation tools and describe the importance of documentation
- Describe how evaluation results can be used to adjust patient care service delivery
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Course outline:
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Part 1:Developing Patient Care Services
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Part 2:Planning Patient Care Services
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Part 3:Implementing and Evaluating Patient Care Services
Course at a glance:
- 3 hours to complete
- Course expiry date: December 31, 2024
- Online
- This course is not accredited
- Completion requirement: Complete each module then complete the multiple-choice exam and achieve a score of 70 % or more within a maximum of 2 attempts.
Who should take this course:
This program is excellent for practising pharmacists, international pharmacy graduates, pharmacy students, pharmacy owners and managers who are interested in or intending to open, operate or manage a community pharmacy or who are already doing so and wish to improve their management and operation skills.
Development Team:
- Alan Low, BSc.(Pharm.), Pharm. D., RPh, ACPR, FCSHP, CCD, University of BC
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