Managing Your Pharmacy: Module 1 – Introduction
This 2-part module will introduce you to the pharmacy business environment and the basics of strategic planning.
$120.00
Description
Description:
Why are some medications covered under drug plans and others not?
Who makes these decisions and how are they made?
Every day, pharmacists and pharmacy staff are asked these questions.
Developed based on feedback from the successful OPA course, Billing 101: ODB and Third Party Insurance, this program teaches pharmacists and pharmacy technicians how drug plans are designed, what that means for patients, and how to handle common billing issues more efficiently. This program will provide you with tools, skills, and knowledge to better help you help your patient navigate the complicated world of drug insurance.
Learning objectives:
Module 1:
- Understand the importance of environmental analysis as part of the strategic planning process
- Describe the basics of PEST analysis and why this tool is important for macro-environment analysis
- Identify industry forces in a pharmacy perspective and why this tool is important for microenvironment
- Understand how to identify key opportunities and threats from a macro- and micro-environment perspective
- Identify key stakeholders and their involvement, economic imperatives, trends, opportunities and threats
- Understand the importance of environmental analysis as part of the strategic planning process
- Describe the basics of PEST analysis and why this tool is important for macro-environment analysis
- Identify industry forces in a pharmacy perspective and why this tool is important for microenvironment
- Understand how to identify key opportunities and threats from a macro- and micro-environment perspective
- Identify key stakeholders and their involvement, economic imperatives, trends, opportunities and threats
Course outline:
-
Module 1:The Business Environment
-
Module 2:Analysis and Planning
Course at a glance:
- 3 hours to complete
- Course expiry date: December 31, 2024
- Online
- This course is not accredited
- Completion requirement: Complete each module then complete the multiple-choice exam and achieve a score of 70 % or more within a maximum of 2 attempts.
Who should take this course:
This program is excellent for practising pharmacists, international pharmacy graduates, pharmacy students, pharmacy owners and managers who are interested in or intending to open, operate or manage a community pharmacy or who are already doing so and wish to improve their management and operation skills.
Development Team:
- Gerry Spitzer, Founder and Principal Consultant, pharmacySOS.ca
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