Connect and learn with hundreds of other pharmacy professionals at OPA’s Virtual Conference on June 4th and 5th. This interactive event will equip pharmacy professionals with top resources, industry updates, and leading experts. Join us and discover how to make a lasting impact in your practice and provide quality patient care. 

Valuable Content & Learning Opportunities

Get access to 12 timely and relevant professional development sessions. Hear from an exciting keynote speaker. Gain industry insights and ideas to improve your practice and business models.

Networking & New Connections

Connect directly with hundreds of pharmacy professionals and leading experts that speak your language, understand the pharmacy profession, and are dedicated to sharing best practices and business knowledge. Book one-on-one video meetings with any other attendee. Identify other attendees who share your interests. Build connections in the breakout networking lounges.

First-Class Virtual Conference Experience

Our conference is hosted on an interactive and digital platform. Meet face-to-face with any attendee or exhibitor, gather in small groups in one of our networking lounges for topical discussions or just to connect with an old friend, earn points towards prizes on an interactive leaderboard and watch live demonstrations from some of our exhibitors in a dedicated space.

Missed a Session?

All sessions will be recorded for playback on the conference platform. Want to download a speaker’s presentation or follow up with an exhibitor? No need to worry. Gain full access to ALL conference content until the end of June.

This conference is accredited by the Canadian Council on Continuing Education in Pharmacy.


The window for super early bird pricing is closed. But it’s not too late to save on conference tickets. Register by May 21 and save $50 off regular price conference registration. 

Pharmacist Member $149 (sold out)$229$279
Student/Technician Member $79 (sold out)$99$149
Non-member $399 (sold out)$449$499


Friday, June 4, 2021

8:00 a.m. - 8:30 a.m.Welcome Message from the CEO & Chair of OPA
8:30 a.m. - 9:30 a.m. Keynote Presentation: Disruption is Opportunity by Shawn Kanungo
9:30 a.m. - OngoingVirtual Exhibit Show Open
9:45 a.m. - 10:45 a.m. Concurrent Professional Development Sessions
10:45 a.m. - 11:00 a.m.Virtual Coffee Break & Networking Opportunity
11:00 a.m. - 12:00 p.m. Concurrent Professional Development Sessions
12:00 p.m. - 1:00 p.m.Virtual Lunch & Networking Opportunity & Exhibit Hall

Saturday, June 5, 2021

8:30 a.m. - 8:45 a.m.Welcome Message from the CEO & Chair of OPA
8:45 a.m. - 9:45 a.m.OPA Awards Ceremony
9:30 a.m. - OngoingVirtual Exhibit Show Open
9:45 a.m. - 10:45 a.m. Concurrent Professional Development Sessions
10:45 a.m. - 11:00 a.m.Virtual Coffee Break & Networking Opportunity
11:00 a.m. - 12:00 p.m. Concurrent Professional Development Sessions
12:00 p.m. - 1:00 p.m.Virtual Lunch & Networking Opportunity & Exhibit Hall
1:00 p.m. - 2:00 p.m. The Future of Pharmacy - Forging a Path Through Disruption by Amy Oliver

Shawn Kanungo


Disruption is Opportunity

Today, we are undergoing a paradigm shift. The world has not only become more dynamic and intertwined, but unpredictable. We are now looking for organizations to be fearless in a changing world.

Shawn Kanungo provides a bold, unique, and contrarian view of the near future. He outlines some of the disruptive trends that are impacting every industry, and then explores how organizations can become more adaptable, experimental, and collaborative.

Weaving together storytelling, humour, inspiration, and actionable takeaways, audiences will walk away with a roadmap on how organizations can create a brighter future, together.

About the speaker: Shawn Kanungo is a globally recognized innovation strategist. He previously spent 12 years at Deloitte working closely with leaders to better plan for the opportunities associated with disruptive innovation. His mandate at the firm was to help corporate executives to better understand and plan for the opportunities and threats associated with disruptive innovation.

Kanungo is a practitioner who has worked with hundreds of organizations on their journey to digital transformation. He has been on the ground floor leading complex projects incorporating artificial intelligence, robotic process automation, cloud technologies, behavioural economics, human-centered design, and film. Kanungo is a Partner with Queen & Rook, where he advises leading organizations and executives on disruptive trends, and invests in early-stage ventures. 


The Future of Pharmacy: Forging a Path Through Disruption

Dive into a discussion about strategy, innovation, disruption, and the need for new mindsets in pharmacy.  Learn more about upcoming waves of disruption, and how to apply forward-thinking optimism and encourage entrepreneurial mindsets within your team. Also, discover how the experiences and ideas of frontline workers can be applied to disrupt pharmacy.

About the speaker: Amy Oliver, MBA, BSCPH, RPH, PMP, CLC is the founder of Amy Oliver + Co, offering dynamic and trusted advisory services and executive coaching to practice owners, health organizations, and leadership teams in order to drive high performance at the crossroads of business, leadership, and healthcare.

Amy Oliver

Amy holds an MBA with a dual concentration in Organizational Leadership and Health Administration. She is a licensed pharmacist, a Certified Leadership Coach, and a globally certified Project Management Professional. She also holds certificates in Emotional Intelligence and Advanced Strategic Management and Leadership. Amy is also a fierce advocate for gender equity in healthcare, health leadership, and entrepreneurship.

This closing session is sponsored by TELUS Health


Friday, June 4, 2021

Time: 9:45 a.m. – 10:45 a.m.


Description: Attendees will be introduced to the spectrum of vaccine hesitancy and will be provided with practical strategies to identify an individual’s current position related to vaccine acceptance, and tailor conversations to meet their needs and encourage vaccination. 





Speaker: Sherilyn Houle


This session is sponsored by Pfizer Canada ULC

Time: 9:45 a.m. – 10:45 a.m.


Description: This session will provide an overview of our pharmacy teams’ experience with the Ontario Provincial electronic medical record (EMR) viewer ClinicalConnect. There will be discussions on how to gradually learn the components and information the viewer provides. Discover how to incorporate its use into practise without getting overwhelmed. Additionally, there will be a demonstration of a practical approach to learning and utilizing the EMR viewer for patient care.


Speaker: Amanda Cook 

Account Specialist at Ontario Health, Digital Excellence in Health division 

Amanda Cook is an Account Specialist at Ontario Health, Digital Excellence in Health division and works directly with health care providers and organizations to connect them to the provincial electronic health record (EHR).  To gain access to the EHR, health care professionals must fulfil some prerequisites, and Amanda helps individual clients through the process while also working with key stakeholder groups to develop ways to ensure the services meet the needs of various healthcare sectors. She has recently worked with pharmacy stakeholders to understand their needs and workflow and to promote the benefits of the EHR to this sector.


Speaker: Drew PeddieBScPhm

Senior Manager (Primary Care) at Shoppers Drug Mart 

 Drew Peddie is a University of Alberta graduate and has practised community pharmacy for the past 30 years. In addition to being an Associate Owner for Shoppers Drug Mart for over a decade, he now works in Shoppers Drug Mart’s corporate office where he is helping to support and expand professional services by pharmacists. Over his career, he has worked extensively in the areas of professional practise development, addictions and mental health, and in the application of technology to support pharmacy services.  

Time: 9:45 a.m. – 10:45 a.m.


Description: Pets don’t just include dogs and cats.  Everything from parrots to snakes to bearded dragons and capybara can be kept as pets, and these may need to be treated for an illness.  Learn some key physiological differences between humans and non-human animals that can affect responses to drugs, and general principles for avoiding adverse drug reactions in pets.


Speaker: Dr. Brad Hanna, BSc, DVM, MSc, PhD

Associate Professor, Department of Biomedical Sciences, Ontario Veterinary College, University of Guelph 

Brad graduated with his DVM degree in 1989 and spent two years practicing in northern Canada before returning to study ion channel diseases at Johns Hopkins Medical School, the University of Toronto, and the University of Guelph, earning his PhD in Biophysics in 1997. He has taught pharmacology at the universities of Guelph and Waterloo, served as an expert witness on pharmaceutical company mergers for the federal Department of Justice and Competition Bureau, and has provided advice to the Canadian Olympic Equestrian Team. Brad has been a faculty member in the Department of Biomedical Sciences at Guelph since 2001. 

Time: 11 a.m. – 12 p.m.

Description: Discover what has changed in travel health due to the COVID-19 pandemic. The session will highlight the role of vaccines and medications in preventative health, as well as legal/logistical considerations for travel such as COVID-19 testing, vaccine passports, additions to travel kits, and ethical travel considerations.

Speaker: Jen Baker

This session is sponsored by Sanofi Pasteur 

Time: 11 a.m. – 12 p.m.


Description: This session aims to promote dialogue on how to create and continue the inclusivity conversation. Gain a better understanding of the differences between diversity, equity, and inclusivity. Explore current research and tools that provide practical tips and takeaways and help you to reflect on your practise and internal biases. Attendees will learn key insights and tools to create a safe space, how to manage these conversations in the workplace, and how to foster constructive dialogue around inclusivity.   


Speaker: Aska Patel,  PharmDBScPhm

Consultant Pharmacist at Home and Community Care Support Services – Central West 

 Aska is a community pharmacist currently providing clinical services in a home care setting. She is a 2012 graduate of the University of Waterloo, School of Pharmacy, and completed her Doctor of Pharmacy degree from the same institution in 2016. Throughout her 8-year pharmacy career, Aska has brought diverse insights and pharmacy experiences which include work in community, hospital, home care, and government settings. Driven by the passion to contribute to the profession of pharmacy, Aska also serves as a member of various committees at the Ontario Pharmacists Association, Ontario College of Pharmacists, the International Pharmaceutical Federation (FIP), and Ontario Health. 

Time: 11 a.m. – 12 p.m.


Description: A privacy breach can be devastating and often leaves a long-lasting impact on a pharmacy. In this session, pharmacists will learn more about potential exposures and how to manage this risk. This discussion will also explore real-life examples of privacy breaches and how they affected small healthcare operations. Additionally, participants will understand how privacy breach insurance helps to protect a pharmacy’s reputation and bottom line. 


Moderator: Kim Stewart

VP, Commercial Insurance, HUB International 

Kim Stewart is the Vice President at HUB International Canada, and she has been with the company for 20 years. Her focus is on programs and association business, alongside other areas of risk management. She leads HUB HKMB’s Programs Unit which services a number of healthcare-based programs, tailoring coverage to meet the specific needs of those professionals. Recently, Kim has been working with cyber insurance markets to provide a comprehensive, competitive offering for privacy breach exposures to those in the healthcare space. As a self-confessed “insurance nerd” her greatest passion is assisting clients to understand their exposures and helping to guide them in their risk management decisions.


Panelist: Patrick Bourk   

SVP, National Cyber Practice Leader, HUB International  

Patrick is a Senior Vice President at HUB International Canada and is HUB’s National Cyber Practice Leader. As an insurance coverage expert, he provides technical expertise in the analysis, placement and negotiation of cyber liability insurance. In addition to placing coverage Patrick’s practice also includes advising clients on how best to align breach response planning with insurance and risk mitigation solutions. Patrick also provides claims expertise and assists clients by managing and advocating on their behalf in the event of a cybersecurity or privacy incident. 


Panelist: Lindsey Nelson 

Cyber Development Leader – CFC Underwriting 

As the Cyber Development Leader, Lindsey Nelson oversees the global business development strategy across CFC’s cyber portfolio. Having nearly a decade of experience underwriting Cyber and Technology risks in both Canada and internationally, Lindsey’s expertise in cyber has put her in demand for a wide range of conferences across Europe and North America while continuing to play an active role in underwriting strategy. Additionally, she is a sought-after speaker on the topic of cyber insurance, a vocal champion for women and young brokers in insurance, and was awarded ‘Underwriter of the Year’ at the Insurance Insider awards. 


Panelist: Imran Ahmad 

Partner, Privacy & Cybersecurity – Norton Rose Fulbright 

Imran Ahmad is the Canadian head of technology and innovation industry group and the Canadian co-head of data protection, privacy and cybersecurity practice at Norton Rose Fulbright. He is recognized as a leading cybersecurity lawyer and advises clients across all industries on a wide array of technology-related mattersAs part of his cybersecurity practice, Imran works very closely with clients to develop and implement practical strategies related to cyber threats and data breaches. He has a particular focus on cross-border data transfer issues and enterprise-wide governance programs related to privacy and information governance. Additionally, Imran is an author and an adjunct professor at the University of Toronto’s Faculty of Law, where he teaches cybersecurity and privacy law. 


This session is sponsored by OPA Insurance Partners

Saturday, June 5, 2021

Time: 9:45 a.m. – 10:45 a.m.


Description: Misinformation surrounding cannabis permeates the scientific literature, media as well as patient-facing material. This session will bring together a panel of established academics and clinicians in the pain and addiction worlds, all of whom are well-versed in cannabis therapy and its evidence. Delivered in an exciting debate format, the session will provide pharmacists with the latest information and practical guidance in caring for patients and guiding them in making informed choices about cannabis for pain management. The goals of this session are to delve into the complexities of cannabis as a medicine and provide an evidence-based approach that critiques both the benefits and risks of cannabis use.


Moderator: Karen Ng, BScPhm, ACPR, PharmD 

Clinical Pharmacist/Manager of Virtual Care Clinics at Toronto Academic Pain Medicine Institute and Women’s Virtual – Women’s College Hospital 

Karen has over 6 years of clinical experience working in ambulatory specialty chronic pain clinics. Her areas of expertise include opioid, cannabis stewardship, chronic pain management both as it relates to pharmacotherapy and self-management strategies. She has created patient education tools on the role of Cannabinoids and pain, developed and facilitates monthly education sessions on “Cannabis and Pain” for patients at TAPMI. She was an expert reviewer for OPA’s cannabis-related education certification programs and presentations. She led and collaborated with pain physicians, physiatrists and addictionists across TAPMI’s multiple partner sites in the development of TAPMI’s Cannabis Position Statement that aims to harmonize clinical practice across teaching hospitals. 


Panelist: Vikas Parihar, BScPhm, PharmD

Clinical Pharmacist at Hamilton Health Sciences 

Vikas Parihar is a clinical pharmacist at the Michael G. DeGroote Pain Clinic, at McMaster University Medical Centre. His practice primarily revolves around modifying opioid, cannabinoid as well as non-opioid drug therapy among patients referred to the clinic. Vikas is also an assistant clinical professor with the Department of Anesthesia at McMaster University as well as a faculty associate with the Michael G. DeGroote Centre for Medicinal Cannabis. He mentors pharmacy and medical learners from a variety of backgrounds in his clinical practice. Additionally, he is also involved in multiple projects on cannabis, which involved surveying patients and healthcare providers on their experience, preference and needs in regards to cannabis therapy. 


Panelist: Maria Zhang, BScPhm, PharmD, MSc  

Clinical Pharmacist at Hamilton Health Sciences 

Maria Zhang is a Clinician Educator jointly at the Centre for Addiction and Mental Health and at the Leslie Dan Faculty of Pharmacy, University of Toronto. Maria completed her post-secondary training at the University of Toronto, with her graduate work recognized by the Department of Pharmaceutical Sciences and the Collaborative Program in Addiction Studies. The focus of her research and teaching is addictions, with a specialization in problematic prescription drug use. She is also interested in knowledge translation and supporting the continuing professional development of pharmacists and other health care providers. 

Time: 9:45 a.m. – 10:45 a.m.


Description: With the right skills and knowledge, pharmacy teams can help patients with obesity. Pharmacists can provide access counselling and medications to help patients start their weight loss journey. Pharmacy technicians can identify and assist patients to navigate drug coverage and assistance programs that can help promote adherence and long-term effectiveness with therapy. This presentation will help community pharmacists and pharmacy technicians gain familiarity and confidence in managing patients with obesity. Through a case discussion, participants will recognize risk factors for obesity and be able to initiate conversations to progress patients through “Stages of Change”. 

Speaker: Meena Patel

Time: 9:45 a.m. – 10:45 a.m.


Description: This case-based presentation will discuss and demonstrate the vital role pharmacy technicians can play in assisting their patients with diabetes. Attendees will receive a refresher on diabetes care and learn how to identify practical opportunities for registered pharmacy technicians to support patients with diabetes. 


Speakers: Heather Cameron, BA(Hons), RPhT

Registered Pharmacy Technician at Wray’s Pharmacy

As the only child of a small-town pharmacist, Heather was destined to end up in the field.  She has 27 years of experience working in retail pharmacy. Heather began her career path as a high school student, then as a certified pharmacy technician, and in 2012 as a registered pharmacy technician. A family history of the condition and living with diabetes led Heather to her primary field of interest in diabetes and diabetes management. Heather and a staff pharmacist who has had training in diabetes education often work together to offer a unique perspective on life with diabetes for their patients. 


This session is sponsored by Ascensia Diabetes Care

Time: 11 a.m. – 12 p.m.


Description: Over-prescribing and inappropriate medication prescribing is common in the management of chronic back pain. Unfortunately, chronic pain management is an area that many practicing pharmacists (and other healthcare providers) receive little training on and feel ill-prepared to deal with, especially when juggling all the other demands of routine pharmacy practice. With the opioid crisis at the forefront, attention has been focused on excessive and inappropriate opioid prescribing. This presentation aims to assist practicing pharmacists in their ability to confidently provide value-added, evidence-based, patient-centered care to those experiencing chronic low back pain. Pharmacy technicians will benefit by learning about the back pain treatment paradigm, and thereby better assist the pharmacist in identifying chronic pain patients who would benefit from drug therapy optimization/deprescribing.


Speaker: Denise Kreutzwiser, BScH, BScPhm, PharmD, AAHIVP, ACPR

Pain Management Program Pharmacist at St. Joseph’s Health Care London 

Denise Kreutzwiser is a pain management program pharmacist at St. Joseph’s Hospital, St. Joseph’s Health Care London. She is a member of the vanguard class at the School of Pharmacy, University of Waterloo, and has completed PGY1 and PGY2 pharmacy residency programs. She has predominantly practised as a clinical pharmacist in outpatient tertiary hospital settings.  In January 2017, Denise transitioned her clinical focus from HIV/viral hepatitis treatment to chronic pain management. Over the past three years, Denise has developed the pharmacist role at the St. Joseph’s Hospital multidisciplinary pain management program. Mentoring students, residents and colleagues about evidence-informed pain pharmacotherapy is a key part of Denise’s position. 

Time: 11 a.m. – 12 p.m.


Description: Pharmacy ownership can be a lifelong dream but also a daunting consideration, with so many decisions there can be a loss on where to start. For many pharmacists, pharmacy ownership is a career goal that may seem years away. In this session, discover the ins and outs of financing when considering ownership, how to make sound decisions, and plan out your career goals. Additionally, you’ll learn how to take the time to set up the necessary structures to achieve your ideal practice and create a trusted team of partners that are there to support you towards your dreams.


Speaker: Pavithra Ravinatarajan, MPharm

Consultant Pharmacist and CEO at Pavithra Consulting Inc. 

Pavithra Ravi is a consultant who has been in the pharmacy industry for over 10 years. Her experience includes working in long-term care, specialty pharmacy, compounding, and retail pharmacy. Furthermore, she has a diverse background in pharmacy management, financing, pharmacy workflow, automation, technology, and insurance. Pavithra has a true passion for community pharmacy and supports patient-centered care. Motivated by her desire to help support the value, emphasis, and role of pharmacists she has been a presenter and a collaborator for various platforms. 


This session is sponsored by PharmaChoice/RxHealthMed 

Time: 11 a.m. – 12 p.m.


Description: In many mental health disorders, finding the right medication can be challenging. Patient response to these medications is variable, and usually requires many dose adjustments and trials of various medications. In this session, participants will hear a review of the basic principles of pharmacogenomics, discussions on how to implement this service, and real-world case examples. 


Speaker: John Papastergiou, BSc, BScPhm

Assistant Professor at University of Waterloo  

Associate Owner at Shoppers Drug Mart 

John Papastergiou graduated from the Leslie Dan Faculty of Pharmacy, University of Toronto in 2002. After graduation, he was employed as a staff pharmacist at Sunnybrook Health Sciences Center. In 2005, John joined Shoppers Drug Mart and acquired his first store.  He now owns and operates four locations in downtown Toronto. In 2014, John received an appointment as an adjunct assistant professor at the School of Pharmacy, University of Waterloo. In 2016, he was cross-appointed at the Leslie Dan Faculty of Pharmacy, University of Toronto. John has received many awards and accolades including, Shoppers Drug Mart Associate of the Year, CPhA Canadian Pharmacist of the Year, and the Leslie Dan Faculty of Pharmacy, University of Toronto Alumni Leadership Award. Additionally, John was named by the International Forum on Advancement in Healthcare as one of the top 100 healthcare leaders globally. 


This session is sponsored by Green Shield Canada (GSC)





Cancellation Policy: All changes and/or cancellations must be submitted in writing to [email protected] before May 21, 2021. All changes and/or cancellations made on or before May 21, 2021 will be subject to a 25% administrative fee. All changes and/or cancellations made on or after May 21, 2021 is not subject to any refund.