The following are examples of resources that pharmacy professionals can use to assist with providing care to 2SLGBTQIA+ patients:
Course designed to help pharmacy professionals understand the specific needs of LGBTQ+ patients and improve their knowledge on creating an inclusive environment at their pharmacy: https://www.opatoday.com/product/providing-2slgbtqiaplus-inclusive-care-at-your-pharmacy/
Includes information on preferred language, outlines issues facing the LGBTQ community, and tips on how to create a more welcoming pharmacy environment for LGBTQ patients: https://www.hrc.org/resources/providing-lgbtq-inclusive-care-and-services-at-your-pharmacy
Outlines standards of care and provides clinical guidance to assist healthcare professionals with providing care to transsexual, transgender, and gender nonconforming people to help maximize their health, psychological well-being, and self-fulfillment: https://www.wpath.org/publications/soc
Collection of learning resources on topics such as an Introduction to LGBTQIA+ Health, LGBTQIA+ Children and Youth, LGBTQIA+ Older Adults, LGBTQIA+ People of Color, Cancer and LGBTQIA+ People, Organizational Change and many more: https://www.lgbtqiahealtheducation.org/resources/
An introductory and practical tool that can be used by healthcare teams to create more welcoming and safer care for LGBTQ2S+ people and their families through increased awareness, self-reflection, and skill building: https://www.albertahealthservices.ca/assets/info/pf/div/if-pf-div-sogie-safer-places-toolkit.pdf
Information platform supporting better health outcomes for 2SLGBTQ communities in Ontario that includes education and training programs for healthcare and social service providers as well as a resource library with a collection of 2SLGBTQ health resources: https://www.rainbowhealthontario.ca/
A guide designed to help healthcare providers incorporate discussions about sexual health and preventative services into their patient interactions: https://nationalcoalitionforsexualhealth.org/tools/for-healthcare-providers/sexual-health-and-your-patients-a-providers-guide
Canadian Pharmacists Association
A collection of practice tools to assist pharmacy professionals with providing LGBT2SQ+ inclusive care. Includes a guide to LGBT2SQ-friendly language, 10 actions for pharmacies to create an inclusive space, and a Smashing Stigma Poster: https://www.pharmacists.ca/news-events/news/smashing-stigma-new-practice-tools-and-more-to-help-your-lgbt2sq-patients/
This webpage outlines information on how to apply for gender confirming surgery in Ontario: https://www.ontario.ca/page/gender-confirming-surgery
This webpage contains information about the Northern Health Travel Grant (NHTG) which residents in Northern Ontario can apply to for financial travel assistance if they need to travel long distances to access medical specialist services. Information includes how the program works, eligibility criteria, costs covered (e.g., travel and/or accommodation), application process, etc.: https://www.ontario.ca/page/northern-health-travel-grant-program
A program for individuals 17 years of age or older wishing to explore issues related to their gender identity and expression. This program offers consultations and support to these individuals and requires physician referral to participate: https://www.camh.ca/en/your-care/programs-and-services/gender-identity-clinic-adult
Disclaimer
These resources were compiled by the Ontario Pharmacists Association (OPA) and is provided to pharmacy professionals for informational purposes only. This information is shared for member interest only and the list is not exhaustive. OPA is not affiliated with and does not endorse the organizations or resources presented. It is intended to assist pharmacy professionals but does not replace professional judgment and responsibilities. Some information in the above references may not be up to date but are provided for reference purposes. It is provided without warranty of any kind by OPA and OPA assumes no responsibility for any errors, omissions or inaccuracies therein. The decision for use and application of this information is the responsibility of the user. OPA assumes no liability for such use and application or any resulting outcomes. It is the responsibility of the pharmacy professional to use professional judgment in evaluating this material in light of any relevant clinical or situational data. It is intended to supplement materials provided by regulatory authorities, and should there be any discrepancies, municipal, provincial, and federal laws, policies and guidelines shall prevail. Pharmacy professionals are encouraged to use other resources that are appropriate and available to them.
